Privacy Policy

VOA Services ("VOA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.

1. Information We Collect

Personal information you provide directly, such as your name, business name, mailing address, email, phone number, EIN, SSN (when required for federal filings), driver's license information, vehicle details, and payment information.

Usage information collected automatically, such as IP address, browser type, device identifiers, pages viewed, and interactions with the site.

2. How We Use Your Information

We use your information to provide and manage the Services, complete federal and state filings on your behalf, process payments, communicate with you, comply with legal obligations, prevent fraud, and improve our website and offerings.

3. Sharing and Disclosure

We share your information with government agencies (FMCSA, IRS, state DMVs, etc.) as needed to complete the Services you request, with trusted service providers who assist us (such as payment processors and hosting providers), and when required by law or to protect our rights. We do not sell your personal information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and analyze usage. You can control cookies through your browser settings.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information (which we do not engage in). To exercise these rights, contact us at contact@voasvcs.com.

7. QuickBooks Integration

VOA Services uses the QuickBooks Online API (provided by Intuit) to synchronize customer invoice and payment data for accounting and billing purposes. When you engage our Services, we may access the following information through this integration: customer names and contact details, invoice numbers and amounts, payment status, and transaction dates. This data is used solely to reconcile payments and maintain accurate billing records. We do not share QuickBooks data with third parties other than Intuit (as the API provider) and our internal accounting staff. You may revoke VOA Services' access to your QuickBooks data at any time by disconnecting the integration from your Intuit Developer account settings.

8. Third-Party Services

Our website may link to or rely on third-party services (payment processors, analytics, etc.). Their use of your information is governed by their own privacy policies.

9. Children's Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page. Your continued use of the Services constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of California.

12. Contact Us

For questions about this Privacy Policy or our data practices:

VOA Services
La Quinta, CA 92253
contact@voasvcs.com